Someone suggested this great article to me about apologizing. So say you made an awful impression or decision that led to a bit of discomfort or disappointed by your peers and colleagues. You can apologize, but are you doing it properly?
“The Art of the Apology” from Conde Nast’s Portfolio.com highlights the reasons why apologizing is so powerful. While many of us prideful folks might sidestep an opportunity to apologize when we are in the wrong, Holly Weeks’ article gives reason why considering an apology is the way to go.
Weeks states, “offering an apology is not a sign of weakness, nor does it amount to backing down. On the contrary, offering an apology can be a potent reputation enhancer.”
Also, don’t make too general of an apology. Show exactly where you faulted and how you want to mend the situation. It only shows that you are genuine about repairing a relationship, while improving your reputation along the way.
Really, if we cannot nut up and consider how important certain relationships are in our lives and business, we are really nothing more than children.
Tags: Apologizing, business, communication, impressions, language, Ways to Say Hello
March 25, 2008 at 3:41 am
I had never thought of apologizing as a “potent reputation enhancer” before. It makes sense though. It’s a great way to set a good example.